Contact Us
Business Information
Palejoy is owned and operated by Wenchang Wenrongjie Network Technology Co., Ltd.
| Brand | Palejoy |
| Legal entity name | Wenchang Wenrongjie Network Technology Co., Ltd. |
| Registered office | Unit 608, Building 2, Hai'an Mingyuan, 50 meters west of Wenqing North Cross Road, Wencheng Town, Wenchang City, Hainan Province |
| Customer support email | contact@palejoy.com |
| Website | https://palejoy.com/ |
| Business hours | Monday–Friday, 9:00 AM–6:00 PM (UTC+8) |
Email Us
Our support address is in the footer of every page. Include your order number if your question is about an order, and a photograph if something arrived damaged — it saves a round trip.
How quickly we reply
We aim to answer within one business day and treat two as the outside limit. If your message needs a courier enquiry we will still reply straight away to confirm we have it, then follow up when the carrier responds.